Humanizing Business63

Leaning Into Culture During Times of Crisis

Emerging from Crisis 2020

"Leaning Into Culture During Times of Crisis" | Hollie Delaney

Hollie Delaney

December 5, 2020

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Hollie Delaney

About Hollie

Hollie Delaney is the Chief Human Resources Officer for Zappos.com. Delaney has more than twelve years of experience with the Zappos family and many more in the world of human resources. She has helped lead the charge of changing the traditional company structure to one based on trust and distributed authority. Delaney has been pivotal in working to deliver happiness and provide the best place for employees to work.

Prior to Zappos, Delaney served in different HR leadership capacities at both Marshall Retail Group and Vegas.com. She holds a bachelor’s in communication disorders and speech sciences from the University of Colorado.

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